Firmware updates

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6 comments

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    Lucarellli

    Bonjour j'ais mon roadietuner 2 à l'utilisation qui est passé au rouge
    Que faire il ne s'allume plus même au
    Reset. Merci

  • Avatar
    Alan Atmeh

    Bonjour Lucarelli, est-ce que votre Roadie est chargé? Si le problème persiste, vous pouvez nous contacter sur le lien Support en haut de la page.

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    Nick Crocker

    Hi Rody, is there a way that I can do a firmware update through the USB cable since I'm trying to solve the issue of not being able to connect to the app with a Android tablet.?

    Thank you

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    Roadie Team

    Hi Nick, Unfortunately you can't perform a firmware update through the USB cable. Please contact our support team and we'll do our best to get you sorted out.

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    Nick Crocker

    Hi Roadie,   I ended up pairing the 2 with my Android phone without issue.  i did the firmware update successfully.  Once done, i tried to pair with my Galaxy tab S3 (mod SM-T820, Android v.8.0.0 )  The app crashes as soon as i click OK to the Turn on Roadie screen.   Since i use my Tab as my teleprompter on stage, i would much rather have the app on this device instead of my phone.  Any suggestions you can send would be appreciated before i spend time on the phone with support.  Thank you.

     

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    Roadie Team

    Hi Nick, please reach out to support@bandindustries.com with your details about this issue so that our technical team can investigate further and get you sorted out.

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